Category: General

Guest reviews in the hotel industry – “5 questions with” Katharina Sickora, Marketing Director at TrustYou

Gästebewertungen in der Hotellerie_Katharina Sickora, Marketing Director bei TrustYou © TrustYou

In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. We chatted with Katharina Sickora, Marketing Director at TrustYou, the world’s largest guest feedback platform, about guest reviews. How important are guest reviews on online hotel platforms these days? Very important. We have conducted… Continue Reading →

7 tips to increase your hotel sales

Zusatzverkäufe im Hotel

85% of travelers only decide on offers and activities around their stay after arrival. Wellness treatments, a special wine to accompany the meal or a day trip are mostly booked at the hotel on site. Hoteliers should make the most of this fact to increase their sales through cross-selling and upselling. Our 7 tips reveal… Continue Reading →

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How the Digital Guest Directory is created – “5 questions with” Shanice Saulich, Senior Assistant Editor at Guestfriend

Shanice Saulich, Senior Assistant Editor at Gastfreund © Gastfreund

In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. As a Senior Assistant Editor at Guestfriend, Shanice Saulich is responsible for the content and design of the customers´ digital guest directories.   Where do the contents for the Digital Guest Directory come from?… Continue Reading →

3, 2, 1 – Hotel App!

The Hotel-App of the Swiss Holiday Park made by Guestfriend © Gastfreund GmbH

Anyone who thinks when it comes to the hotel app “An own app would be really great for our guests, but it is too expensive and too complicated for me” will be surprised! We create your very own app from A to Z. That means we design it in your colors, brand it with your… Continue Reading →

Welcome international hosts and hoteliers!

Globus

Attention please: Guestfriend is now also available in the Netherlands, Scotland, and France. That means we’re active in sales in nine countries. Yeah! Guestfriend goes international Four years after our start in the German-speaking countries, we now establish sales in new countries: the Netherlands, Scotland, and France. Over 4,000 customers in Germany, Austria, Italy, Liechtenstein,… Continue Reading →