Hospitality Trends 2019 (Part 1/2)
21.02.2019
We have summarised the most important hotel industry trends in times of digitalisation. After all, digital technologies are no longer future fantasies but have become
Dynamic pricing with revenue management – „5 questions to“ Matthias Trenkwalder, Co-Founder and Managing Director at RateBoard
07.02.2019
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time we interviewed
Guest loyalty: How hotel guests become regular guests
10.01.2019
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
The Guestfriend Year 2018
20.12.2018
Oh, another year has passed – where has time gone? What happened in the last 12 months? And what has been going on at Guestfriend
The all-round customer service of Guestfriend – „5 questions with“ Alexandra Fenzl, Team Leader Customer Relationship Management at Guestfriend
06.12.2018
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Alexandra Fenzl is the
Case Study: Digital Guest Directory increases guest loyalty and additional sales
22.11.2018
The Apartment Complex Bergparadies**** in Dorfgastein, Austria, impresses with tailor-made equipment of its 26 apartments and its state-of-the-art service. Since the beginning of 2018, host
A digital upgrade for the camping industry
08.11.2018
Camping and caravanning have become more popular than ever before. About 137.5 million overnight stays and day trips by camping tourists are counted in Germany every
Guestfriend – the cloud-based platform for guest communication
12.09.2018
Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts
Case Study: How Hotel Jungbrunn benefits from digital guest communication
28.01.2018
Since 2014, Hotel Jungbrunn, the world’s first Alpine Lifestyle Hotel, has been using Guestfriends´s products for their digital guest communication. With the digital tools the Hotel
