What are channel managers for hotels used for?
22.08.2019
Booking, Trivago, Expedia, HRS or Momondo – these are just a few of the numerous hotel booking portals. And all of them want to be
Social media for hotels: 8 tips hoteliers should try
08.08.2019
Social media is one of the first contacts between hotels and guests. However, many social media accounts tend to be poorly managed and do not
The impact of social media for hotels
25.07.2019
Living without social media? That is hardly imaginable these days. Worldwide, 4.39 billion people are online, of whom 3.48 billion use social media. The total
The Digital Guest Directory from Gastfreund shines in new splendour!
04.07.2019
New look, sleek design and more functions: We have improved the Digital Guest Directory and thus the Gastfreund app. Of course, the redesigned Guestfriend app
5 tips: How hotels attract the attention of Millennials and Generation Z
20.06.2019
Baby Boomers, Millennials and Generation Z – Only those who know their target group are able to reach them successfully. In times of globalisation and
The best touchpoints to reach guests – “5 questions to” Saskia Guggemos, Marketing & Communication Manager at Guestfriend
18.04.2019
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Saskia Guggemos from Guestfriend
Environmental protection and sustainability in hotels – Tips to run your hotel in a sustainable way
04.04.2019
Sustainability is on everyone’s lips. One thing is clear: the preservation of ecological diversity, the responsible use of resources and the thought of future generations
Case Study: Digital guest service generates 2,500 euros a month in the hotel restaurant
21.03.2019
Historical buildings from the Baroque era combined with modern equipment. Traditional, personal care combined with contemporary, digital services. The Romantik Hotel Bären Dürrenroth in the
Guest loyalty: How hotel guests become regular guests
10.01.2019
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
