What is hotel revenue management?
24.01.2019
Generating more revenue and a better occupancy rate without reducing prices too much – that’ s the goal of every revenue manager in a hotel.
Guest loyalty: How hotel guests become regular guests
10.01.2019
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
The Guestfriend Year 2018
20.12.2018
Oh, another year has passed – where has time gone? What happened in the last 12 months? And what has been going on at Guestfriend
The all-round customer service of Guestfriend – „5 questions with“ Alexandra Fenzl, Team Leader Customer Relationship Management at Guestfriend
06.12.2018
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Alexandra Fenzl is the
Case Study: Digital Guest Directory increases guest loyalty and additional sales
22.11.2018
The Apartment Complex Bergparadies**** in Dorfgastein, Austria, impresses with tailor-made equipment of its 26 apartments and its state-of-the-art service. Since the beginning of 2018, host
A digital upgrade for the camping industry
08.11.2018
Camping and caravanning have become more popular than ever before. About 137.5 million overnight stays and day trips by camping tourists are counted in Germany every
Digital signage for the hotel industry – Contemporary info points for guests
18.10.2018
Today, a widley used way of modern and successful guest communication is digital media. Digital signage is the most effective and fastest way to reach
Guestfriend – the cloud-based platform for guest communication
12.09.2018
Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts
Welcome international hosts and hoteliers!
27.03.2018
Attention please: Guestfriend is now also available in the Netherlands, Scotland, and France. That means we’re active in sales in nine countries. Yeah! Guestfriend goes
