
Case Study: Digital guest services along the entire guest journey
The StrandResort Markgrafenheide not only looks after its guests personally, but also digitally – from the booking, through the whole stay and beyond the departure.
The StrandResort Markgrafenheide not only looks after its guests personally, but also digitally – from the booking, through the whole stay and beyond the departure.
An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Julia Warnecke, Marketing Manager
Everybody has a morning ritual. Many people read newspapers in the morning. They get information about the news of the day, while others browse the
Spot on: Upgrade your room folder and put your information and offers in the spotlight! The digital version of your room folder provides your guests
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Today we talk about channel
Booking, Trivago, Expedia, HRS or Momondo – these are just a few of the numerous hotel booking portals. And all of them want to be
Social media is one of the first contacts between hotels and guests. However, many social media accounts tend to be poorly managed and do not
Living without social media? That is hardly imaginable these days. Worldwide, 4.39 billion people are online, of whom 3.48 billion use social media. The total
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