The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
Communicating directly with guests is the most important thing for successful hotels. With the right strategy, hosts positively influence the holiday experience of their guests
Sustainability is on everyone’s lips. One thing is clear: the preservation of ecological diversity, the responsible use of resources and the thought of future generations
Our last article focused on established hospitality trends and rising stars in the hotel industry such as mobile technologies, artificial intelligence, digital influences and digital
We have summarised the most important hotel industry trends in times of digitalisation. After all, digital technologies are no longer future fantasies but have become
The hotel industry 4.0: digitization remains one of the central topics to which the hotel industry must respond! Technological developments, globalization, and automation of processes
Comfortable accommodation, warm-hearted hosts, and excellent service are still the essentials of a good stay. Changes can be seen in the way hoteliers use technologies
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