Digital guest service improves hotel reviews
09.08.2018
In our last part, we already showed how important hotel reviews are for both guests and hoteliers and how hosts should respond to online reviews
How to deal with hotel ratings
27.07.2018
In times of Google, Booking, TripAdvisor, HolidayCheck & Co. online hotel ratings are getting more and more important. Millions of holidaymakers are checking out online
Guest reviews in the hotel industry – “5 questions with” Katharina Sickora, Marketing Director at TrustYou
12.07.2018
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. We chatted with Katharina
7 Technology trends in the hotel industry that you should keep an eye on in 2018 (Part 2/2)
02.03.2018
The hotel industry 4.0: digitization remains one of the central topics to which the hotel industry must respond! Technological developments, globalization, and automation of processes
7 Technology trends in the hotel industry that you should keep an eye on in 2018 (Part 1/2)
23.02.2018
Comfortable accommodation, warm-hearted hosts, and excellent service are still the essentials of a good stay. Changes can be seen in the way hoteliers use technologies
