
Digital guest service improves hotel reviews
In our last part, we already showed how important hotel reviews are for both guests and hoteliers and how hosts should respond to online reviews
In our last part, we already showed how important hotel reviews are for both guests and hoteliers and how hosts should respond to online reviews
In times of Google, Booking, TripAdvisor, HolidayCheck & Co. online hotel ratings are getting more and more important. Millions of holidaymakers are checking out online
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. We chatted with Katharina
The hotel industry 4.0: digitization remains one of the central topics to which the hotel industry must respond! Technological developments, globalization, and automation of processes
Comfortable accommodation, warm-hearted hosts, and excellent service are still the essentials of a good stay. Changes can be seen in the way hoteliers use technologies
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