A guest who doesn’t speak the local language checks into a hotel. The receptionist doesn’t speak theirs either. And yet: a smile, a gesture, a…
Read moreInformation, trends and news about digitalisation in the hotel industry.
CURRENT HIGHLIGHTS
Guest app: native app or web app? The right strategy for hotels
“Nobody uses native apps anymore – downloading them is a hurdle.” Anyone in the hospitality industry who discusses digital guest communication and guest apps will…
Read more5 questions for Philipp Berchtold of ibelsa: “Digitalisation for your peace of mind” – how PMS and digital guest communication can really take the pressure off
In our ‘5 Questions for…’ series, Gastfreund staff, customers, partners and industry experts offer brief insights into trends and practical knowledge from the hospitality sector.…
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General
From Hotelcore to Gastfreund: why we named ourselves after a feeling no English word can capture
A guest who doesn’t speak the local language checks into a hotel. The receptionist doesn’t speak theirs either. And yet: a smile, a gesture,
2 July 2026
General
Guest app: native app or web app? The right strategy for hotels
“Nobody uses native apps anymore – downloading them is a hurdle.” Anyone in the hospitality industry who discusses digital guest communication and guest apps will
18 May 2026
Interview
5 questions for Philipp Berchtold of ibelsa: “Digitalisation for your peace of mind” – how PMS and digital guest communication can really take the pressure off
In our ‘5 Questions for…’ series, Gastfreund staff, customers, partners and industry experts offer brief insights into trends and practical knowledge from the hospitality sector.
7 May 2026
The blog for successful hotels, resorts, guesthouses, holiday apartments and campsites.
Success story: Hotel Excelsior le Terrazze – Digital guest directory and hotel newspaper optimise guest service
On the shores of Lake Garda, where couples and travellers seek both relaxation...
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Making experiences easy to book – “5 Questions for” Giggle.tips
In the ‘5 Questions for…’ section, Gastfreund staff, customers, partners and industry experts...
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Success story: Hotel Tirol**** alpin spa – The digital guest folder as a central service hub
In the heart of Ischgl, where winter days start early and evenings tend...
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Success story: The Chedi Andermatt – luxury reimagined with digital solutions
The Chedi Andermatt is located in the heart of the Swiss Alps –...
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5 questions for Michael Kössner from CapCorn: How hotels use a smart PMS interface to digitally map processes
In our “5 Questions for…” section, Gastfreund employees, customers, partners and industry experts...
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Success story: Palace Hotel Zandvoort – Digital guest Directory as a hotel app takes the pressure off staff and guests
Located directly on Zandvoort beach and only about 30 minutes from Amsterdam, the...
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2025 in figures: new functions, strong partners, measurable successes
At the end of the year, there is something that is a matter...
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Success story: Sustainable, digital, efficient – how the HOLZLEITEN Bio Wellness Hotel simplifies everyday hotel life with Hotelcore
The HOLZLEITEN Bio Wellness Hotel is located in the heart of Tyrol’s Mieminger...
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Digital instead of paper chaos: How campsite operators optimise processes, relieve staff and inspire guests with Hotelcore
Two campsite operators, two worlds: While Thomas is still sorting order slips in...
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Digital campsite: Why digitalisation is essential for campsites today
A holiday at a campsite stands for freedom, nature and self-determination. But in...
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Success story: Tradition meets technology – How the Hotel Cenobio dei Dogi impresses with its digital guest directory
1. The challenge: organising guest communication efficiently The traditional Hotel Cenobio dei Dogi...
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Success story: digital relief and better patient service at the Földiklinik
1. The challenges: Information overload and a shortage of skilled labour in everyday...
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