Social media is often one of the first contacts points between hotels and guests. However, many social media accounts tend to be poorly managed and
Living without social media? That is hard to imagine these days. Worldwide, almost 5.3 billion people are online today, of which about 4.76 billion currently
In our ten years of company history, we have gained a lot of experience in digital guest services and internal communication. We share this expertise
In recent months, the media have been teeming with articles on the topic...
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We can hardly believe it ourselves, but this year we can already look...
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For many guests it is a habit to switch on the TV in...
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Baby Boomers, Millennials and Generation Z – Only those who know their target...
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If you compare the hotel industry of 2019 with that of today, you...
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The expectations of guests are constantly changing. If you follow the current hotel...
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In search of an environmentally friendly and modern alternative to countless information folders...
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It is a turbulent time for the hotel industry: The inflation, staff shortages...
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A hot coffee or a glass of orange juice is simply part of...
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In a few days, another year will come to and end. More than...
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How do you keep in touch with your regular guests? Perhaps you send...
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E-mails have been around for over 50 years. As early as 1978, the...
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