
Chats and push notifications in the hotel industry – communication with guests is more important than ever
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65,
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65,
The Digital Guest Directory of Guestfriend does not only contain hotel information and suitable travel guides for the region, but it offers even more! It
An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019
Everybody has a morning ritual. Many people read newspapers in the morning. They get information about the news of the day, while others browse the
The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
Communicating directly with guests is the most important thing for successful hotels. With the right strategy, hosts positively influence the holiday experience of their guests
Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts
In our last part, we already showed how important hotel reviews are for both guests and hoteliers and how hosts should respond to online reviews
In times of Google, Booking, TripAdvisor, HolidayCheck & Co. online hotel ratings are getting more and more important. Millions of holidaymakers are checking out online
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