The Info Channel of Guestfriend: a new look for the hotel TV
17.03.2021
The television, together with the smartphone, occupies the first place of the most used devices in 2020. More than 90 % of Germans switch it
Digital campsite – it’s time for digital service
29.10.2020
Contactless camping is becoming more and more popular, not only in times of Corona. Sleeping in tents, caravans and mobile homes enables freedom-loving campers to
Digital guest service for any kind of accommodation – “5 questions to” Melike Yapici, Head of Inside Sales at Guestfriend
20.02.2020
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time, Melike Yapici tells
Three steps to the Digital Guest Directory for your hotel
09.01.2020
It is the worthy successor to the room folder made of paper and always at hand: the Digital Guest Directory. Hotel guests access all information
Best of 2019 – best of Guestfriend!
19.12.2019
An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019
Successful, digital guest communication in the hospitality industry (2/2)
16.05.2019
The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
Successful, digital guest communication in the hospitality industry (1/2)
02.05.2019
Communicating directly with guests is the most important thing for successful hotels. With the right strategy, hosts positively influence the holiday experience of their guests
Guest loyalty: How hotel guests become regular guests
10.01.2019
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
The Guestfriend Year 2018
20.12.2018
Oh, another year has passed – where has time gone? What happened in the last 12 months? And what has been going on at Guestfriend
