In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Marta Matwijow, Senior
A bed, a bathroom and a roof over their heads – that alone is certainly no longer enough for guests during their stay in a
It is the worthy successor to the room folder made of paper and always at hand: the Digital Guest Directory. Hotel guests access all information
The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Saskia Guggemos from Guestfriend
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
Today, a widley used way of modern and successful guest communication is digital media. Digital signage is the most effective and fastest way to reach
Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts
Since 2014, Hotel Jungbrunn, the world’s first Alpine Lifestyle Hotel, has been using Guestfriends´s products for their digital guest communication. With the digital tools the Hotel
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