
Successful, digital guest communication in the hospitality industry (2/2)
The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
Communicating directly with guests is the most important thing for successful hotels. With the right strategy, hosts positively influence the holiday experience of their guests
Historical buildings from the Baroque era combined with modern equipment. Traditional, personal care combined with contemporary, digital services. The Romantik Hotel Bären Dürrenroth in the
Our last article focused on established hospitality trends and rising stars in the hotel industry such as mobile technologies, artificial intelligence, digital influences and digital
Oh, another year has passed – where has time gone? What happened in the last 12 months? And what has been going on at Guestfriend
Camping and caravanning have become more popular than ever before. About 137.5 million overnight stays and day trips by camping tourists are counted in Germany every
Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts
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