Relieving hotel staff — digital helpers on the rise
24.09.2021
Staff shortages are currently a concern for almost all businesses in the hotel and catering industry. Temporary closures and short-time work in the Corona period
Digital Guest Directory, e-paper and Co: 4 steps to a paperless hotel (2/2)
08.09.2021
Printed room folders, brochures and newspapers have become a thing of the past. Instead, hotels use digital tools more and more often to inform and
Canceling room cleaning as a booster for sustainability in the hotel
30.07.2021
Every third person now prefers sustainable hotels. [1] By offering environmentally friendly services such as the so-called Green Option, accommodation simply stands out from the
Upselling and Cross-selling: Digital bookings in the hotel are booming
12.05.2021
Currently, hotels and restaurants are preparing for the long-awaited opening. Many hoteliers are now informing themselves about the applicable requirements and are introducing innovative solutions
8 tips to increase guest satisfaction in the hotel
28.04.2021
Guest satisfaction is the top priority for every hotelier. After all, it influences whether a guest comes back, whether the online rating is positive or
Reopening in the hotel industry: How hotels kick off with digital services (2/2)
03.02.2021
The Corona crisis is not over yet and the hotel industry is eagerly awaiting the day when hotels and restaurants are allowed to welcome leisure
100. Blog post: We answer the most frequently asked questions about Guestfriend
10.12.2020
Four years ago, we launched our hospitality blog in order to support you even better as hosts and hoteliers. We would like to share our
Digital Guest Directory: The right note at the right time
26.11.2020
Digital guest service is the topic on everyone’s lips these days. The Corona crisis has increased the desire for a contactless, hygienic and yet personal
Hotel trends 2020 – The whole journey as one experience
19.03.2020
There is no standing still in the hospitality industry. Digitalisation is driving numerous developments and changing expectations, procedures and processes in hotels. In 2020, it
