Gastfreund Blog

Success story: Digital guest services along the entire guest journey

The holiday resort StrandResort Markgrafenheide does not just look after its guests personally, but also digitally – from booking to their stay and beyond their departure. And the guests are delighted: they are always up to date, book the resort’s offers via their smartphones and can contact the hosts at any time with questions or requests, no matter where they are. However, it’s not just the guests who benefit from digital support throughout the entire guest journey, but also the hoteliers. They save valuable working time and increase their turnover through additional sales. But how does all this work?

With the Hotel App by Hotelcore!

„Thanks to the push feature, we are able to reach our guests a lot quicker. Just recently, I was able to re-allocate a wellness opening in next to no time. As soon as the push notification had been sent, a guest called us and fixed the appointment.“

StrandResort Markgrafenheide

Find out in this success story how the resort…

… stays in contact with their guests at all times,

… speeds up the check-in process,

… sell more offers,

… showcases their own brand with the hotel app

… and get lots of positive feedback.

You can benefit from your own hotel app as well!

Whether you are a resort, hotel, holiday flat, guesthouse, hotel group or campsite – it really is suitable for everyone!

Simply contact us on +49 831 930 657-0 or by e-mail at info@hotelcore.io and let us advise you without obligation. We look forward to hearing from you!


More success stories:
GET TO KNOW US

We'll be happy to provide you with further information!​

Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.

Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.