The hospitality industry is constantly changing. However, the last two years have put the adaptability of hosts and hoteliers to a really hard test: lockdowns,
A bed, a bathroom and a roof over their heads – that alone is certainly no longer enough for guests during their stay in a
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media &
Guests expect more and more service and technology. For hoteliers, digital guest care has therefore become a modern standard. In order to observe this standard,
There is no standing still in the hospitality industry. Digitalisation is driving numerous developments and changing expectations, procedures and processes in hotels. In 2020, it
Spot on: Upgrade your room folder and put your information and offers in the spotlight! The digital version of your room folder provides your guests
Living without social media? That is hardly imaginable these days. Worldwide, 4.39 billion people are online, of whom 3.48 billion use social media. The total
Baby Boomers, Millennials and Generation Z – Only those who know their target group are able to reach them successfully. In times of globalisation and
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.
