Chats and push notifications in the hotel industry – communication with guests is more important than ever
Whether on holiday or at home, almost all young people (90%), but also more than two thirds of over 65-year-olds, are in close contact with
Whether on holiday or at home, almost all young people (90%), but also more than two thirds of over 65-year-olds, are in close contact with
When we talk about guest services in hotels, holiday accommodation or campsites, the Digital Guest Directory is a central component of the host’s “toolbox”. It
As a hotelier, you benefit twice over from completely satisfied guests: at best, they will spend their next holiday at the hotel again and thus
The hotel newspaper: In some hotels it belongs on the breakfast table every day, in other accommodations it is available at the reception or in
For many guests it is a habit to switch on the TV in the evening to relax. And they want to feel at home even
The expectations of guests are constantly changing. If you follow the current hotel trends you will come across the topic of personalisation and individual travel
The television, together with the smartphone, occupies the first place of the most used devices in 2020. More than 90 % of Germans switch it
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
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