Digital campsite – it’s time for digital service
24.07.2024
Camping is becoming increasingly popular as a form of holiday. The number of overnight stays in tents, caravans and mobile homes in Germany has been
The Info Channel by Hotelcore: a new look for the hotel TV
17.03.2021
The television, together with the smartphone, occupies the first place of the most used devices in 2020. More than 90 % of Germans switch it
Digital guest service for any kind of accommodation – “5 questions to” Melike Yapici, Head of Inside Sales at Guestfriend
20.02.2020
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time, Melike Yapici tells
Success story: Digital guest services along the entire guest journey
23.01.2020
The holiday resort StrandResort Markgrafenheide does not just look after its guests personally, but also digitally – from booking to their stay and beyond their
Case Study: Digital travel buddy for guests – digital support for the host
29.05.2019
The host of the Appartements Ennemoser has expanded the personal care of her guests with a very special digital service: the Digital Guest Directory. Thanks
Guest loyalty: How hotel guests become regular guests
10.01.2019
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
How to deal with hotel ratings
27.07.2018
In times of Google, Booking, TripAdvisor, HolidayCheck & Co., online hotel reviews are gaining more and more importance. Millions of holidaymakers click through online rating
Guest reviews in the hotel industry – “5 questions with” Katharina Sickora, Marketing Director at TrustYou
12.07.2018
In the „5 questions to…“ column, Hotelcore employees, customers, partners and industry experts answer questions in short interviews. With Katharina Sickora, Marketing Director at one
