Does this sound familiar? The menu is created in Word, the weekly programme in PowerPoint, and the leaflet in a design programme. The flyer for…
Read moreInformation, trends and news about digitalisation in the hotel industry.
CURRENT HIGHLIGHTS
Spree-Waldhotel Cottbus success story: How a single tap in the guest app turns into a tree
Opting out of room cleaning is an option offered by many hotels, but it is rarely taken up. At the Spree-Waldhotel Cottbus, one in two…
Read more5 Questions for Trixi Park: More experiences, less hassle – how Giggle.tips and the guest app are changing everyday life
In our ‘5 Questions for…’ section, Gastfreund staff, customers, partners and industry experts offer brief insights into trends and practical knowledge from the hospitality sector.…
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General
Gastfreund Studio: The AI creative hub for hosts
Does this sound familiar? The menu is created in Word, the weekly programme in PowerPoint, and the leaflet in a design programme. The flyer
13 October 2026
Case Studies
Spree-Waldhotel Cottbus success story: How a single tap in the guest app turns into a tree
Opting out of room cleaning is an option offered by many hotels, but it is rarely taken up. At the Spree-Waldhotel Cottbus, one in two
9 October 2026
Interview
5 Questions for Trixi Park: More experiences, less hassle – how Giggle.tips and the guest app are changing everyday life
In our ‘5 Questions for…’ section, Gastfreund staff, customers, partners and industry experts offer brief insights into trends and practical knowledge from the hospitality sector.
25 August 2026
The blog for successful hotels, resorts, guesthouses, holiday apartments and campsites.
MAD Vibes success story: How the MADRIGALE turns its own hotel app into a brand experience.
Sitting at the breakfast table, a guest scans the QR code on the...
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2 million downloads, a major update: your guest app is now even better
Fewer rings at reception, more time for your guests, and more revenue from...
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5 Questions for Tobias Roelen-Blasberg of MARA Solutions: How AI turns guest reviews into tasks
In our ‘5 Questions for…’ section, Gastfreund staff, customers, partners and industry experts...
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From Hotelcore to Gastfreund: why we named ourselves after a feeling no English word can capture
A guest who doesn’t speak the local language checks into a hotel. The...
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Guest app: native app or web app? The right strategy for hotels
“Nobody uses native apps anymore – downloading them is a hurdle.” Anyone in...
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5 questions for Philipp Berchtold of ibelsa: “Digitalisation for your peace of mind” – how PMS and digital guest communication can really take the pressure off
In our ‘5 Questions for…’ series, Gastfreund staff, customers, partners and industry experts...
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Success story: Hotel Excelsior le Terrazze – Digital guest directory and hotel newspaper optimise guest service
On the shores of Lake Garda, where couples and travellers seek both relaxation...
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Making experiences easy to book – “5 Questions for” Giggle.tips
In the ‘5 Questions for…’ section, Gastfreund staff, customers, partners and industry experts...
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Success story: Hotel Tirol**** alpin spa – The digital guest folder as a central service hub
In the heart of Ischgl, where winter days start early and evenings tend...
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Success story: The Chedi Andermatt – luxury reimagined with digital solutions
The Chedi Andermatt is located in the heart of the Swiss Alps –...
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5 questions for Michael Kössner from CapCorn: How hotels use a smart PMS interface to digitally map processes
In our “5 Questions for…” section, Gastfreund employees, customers, partners and industry experts...
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Success story: Palace Hotel Zandvoort – Digital guest Directory as a hotel app takes the pressure off staff and guests
Located directly on Zandvoort beach and only about 30 minutes from Amsterdam, the...
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