We always do one thing at the end of the year: a year in review. On the Hotelcore blog, it has become a true tradition that we don’t want to break with in 2024. So let’s take a look back at the challenges and milestones, the highlights of the year and our most important companions.
The Hotelcore year 2024 in figures
As in previous years, we – around 100 team members – worked diligently towards our goal in 2024: To support hoteliers and their teams in their day-to-day work and to drive digitalization in the hospitality and healthcare sectors. Specifically, we designed countless Digital Guest Directories, programmed apps for our customers, created Info Channels, trained customers, presented products to interested parties and further improved them, wrote informative texts and much more. How much exactly? We did a quick count and came up with some impressive figures:
New designs: A new look in front of and behind the scenes
Sometimes it’s simply time for a fresh design. In our case, three times in 2024! Both our website and the Hotelcore editorial system have been given a design and functional upgrade. We have also completely revised the navigation in Hotelboard, our platform for team communication and task management. This ensures an even better overview and simpler processes in our customers’ day-to-day work. But that was just the beginning – we have even more up our sleeve.
The Hotelcore website, the editorial system for our customers and the Hotelboard have been given a new look in 2024.
More productive than ever with the Hotelboard
Product development at Hotelcore never stands still anyway. But this year’s award for the fastest development definitely goes to the Hotelboard. In addition to the new navigation mentioned above, we have released a new, improved Hotelboard app, implemented a completely new task view and added numerous new functions. For example, reminders for overdue tasks ensure that employees no longer forget any to-dos. Or if they do, they can quickly catch up on them – after all, we’re all only human. In addition, an optimized search function and improvements in automatic translation make the work of team members easier – in line with our motto for the Hotelboard: “Stop Struggling. Start Doing!”
Nothing beats personal dialogue: trade fairs and events in 2024
We can hardly believe it, but we have appeared at 12 trade fairs and 2 events this year. This means we have beaten our own record from 2023. And we can say: it was a feast for us! Because, as much as we love digitalization, nothing beats personal contact with the hosts and their team members as well as with other exhibitors, who often become partners or even friends afterwards.
A selection of trade fairs and events in 2024: In keeping with the new stand design, we have equipped our trade fair teams with uniform clothing for the first time this year.
Partnerships, PMS and software interfaces
The keyword “partner” is also significant for the 2024 Hotelcore year for another reason. After all, in addition to our tried-and-tested partnerships with Swisscom, sharemagazines and Giggle.tips, for example, we have paid particular attention to software interfaces to property management systems (PMS) this year. Thanks to the collaboration with 3RPMS, CASABLANCA hotelsoftware, Roomraccoon and ASA, hoteliers benefit from a seamless guest journey: from the first journey mail to pre-check-in and check-out, guests have one point of contact for everything important with the Digital Guest Directory. They can book services and offers from the accommodation, find out about the region and communicate with the hotel team.
Interesting facts, tips and tricks for hosts
We would also like to take a look back at the year 2024 in relation to the Hotelcore blog. In 13 articles, we shared tips and tricks on digital guest care, hotel marketing and the latest news on digitalization in the hotel and healthcare industry. These were the most popular articles in 2024
- 12 tips on how to increase the usage of your Digital Guest Directory
- Success story: hotel app offers excellent guest service in 5 languages and promotes sustainability
- Hotel software along the guest journey – “5 questions to” Yvonne Köhler from 3RPMS
Those who are interested in the same topics but prefer content in smaller bites will find what they are looking for on Instagram, Facebook and LinkedIn. Interested parties are also entertained here with insights into everyday working life at Hotelcore / Gastfreund GmbH. Follow us to make sure you don’t miss out:
In 2024, trade fair reports and glimpses behind the scenes at Hotelcore / Gastfreund GmbH received a lot of attention in the form of likes, views and comments on social networks. We are very happy about that!
Outlook for 2025: anticipation is the greatest joy
In a few weeks, 2024 will come to an end and the quiet, reflective period will begin. In the background, however, we are already working on numerous different projects for the new year: ideas for future functions are already in place, trade fair stands are being planned, events are being organized and new partnerships are being forged. We can hardly wait for 2025 and are sure that we will have plenty to report here again in a year.
Until then, we wish you happy holidays and a good start to the new year!
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