Guestfriend 2020 – Our review of the past year

No question, 2020 was challenging, full of ups and downs. The hotel industry and catering trade in particular will have to deal with the effects of the Corona pandemic for a long time to come. Demands for contactless services, guest care at a distance and new hygiene regulations have presented many hosts with major challenges… Continue Reading →

Green hotels and their sustainability certification – “5 questions to” Suzann Heinemann, Managing Director of GreenSign

In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing director and sustainability expert at GreenSign tells us what role sustainability certificates play in the hotel industry and whether it is possible to act environmentally friendly despite COVID-19. How do… Continue Reading →

Digital campsite – it’s time for digital service

Contactless camping is becoming more and more popular, not only in times of Corona. Sleeping in tents, caravans and mobile homes enables freedom-loving campers to enjoy a self-determined holiday. Modern service is also a decisive factor for campers when choosing a campsite – from the facilities to personal assistance on site. We give advice on… Continue Reading →

3, 2, 1 – Hotel App!

Guests expect more and more service and technology. For hoteliers, digital guest care has therefore become a modern standard. In order to observe this standard, there are many tools such as an online editor for their own hotel newspaper, an info channel and not to forget: the digital guest directory. It informs, communicates and sells,… Continue Reading →