In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media &
The Coronavirus presents the hotel and catering industry with major challenges. There’s a vast range of new rules, regulations and requirements that hotels, holiday homes,
Hygiene regulations, social distancing and worker protection – the hotel industry is falling on hard times. This is because the Corona pandemic (COVID-19) limits our
There is no standing still in the hospitality industry. Digitalisation is driving numerous developments and changing expectations, procedures and processes in hotels. In 2020, it
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