Tag: gastfreund gmbh

The all-round customer service of Guestfriend – „5 questions with“ Alexandra Fenzl, Team Leader Customer Relationship Management at Guestfriend

The all-around customer service of Guestfriend - „5 questions with“ Alexandra Fenzl, Customer Relationship Manager at Guestfriend

In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Alexandra Fenzl is the team leader of the Customer Relationship Management at Guestfriend and supports the customers with requests, wishes or problems of any kind: ranging from training and assistance to long-term personal customer… Continue Reading →

The digital hotel – “5 questions with” Valerie Wagner, Blogger about digital hotel management

The digital hotel - Interview with Valerie Wagner

In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Valerie Wagner is an expert for digital hotel management, a passionate blogger and discusses digitization, revenue management, MICE management and e-commerce in the hotel industry on her own blog “Hotel-O-Motion”. She shares her experiences… Continue Reading →

How the Digital Guest Directory is created – “5 questions with” Shanice Saulich, Senior Assistant Editor at Guestfriend

Shanice Saulich, Senior Assistant Editor at Gastfreund © Gastfreund

In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. As a Senior Assistant Editor at Guestfriend, Shanice Saulich is responsible for the content and design of the customers´ digital guest directories.   Where do the contents for the Digital Guest Directory come from?… Continue Reading →

Welcome international hosts and hoteliers!

Globus

Attention please: Guestfriend is now also available in the Netherlands, Scotland, and France. That means we’re active in sales in nine countries. Yeah! Guestfriend goes international Four years after our start in the German-speaking countries, we now establish sales in new countries: the Netherlands, Scotland, and France. Over 4,000 customers in Germany, Austria, Italy, Liechtenstein,… Continue Reading →