Tag: gastfreund gmbh

Digital guest service for any kind of accommodation – “5 questions to” Melike Yapici, Head of Inside Sales at Guestfriend

Melike Yapici © Gastfreund GmbH

In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time, Melike Yapici tells us how accommodations of all sizes benefit from digital guest services and which kind of feedback the Inside Sales Team of Guestfriend receives. Guestfriend has more than 5,000 customers from… Continue Reading →

Best of 2019 – best of Guestfriend!

Best of 2019 - best of Guestfriend_review of the year © Gastfreund GmbH

An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019 in a small end-of-year review: MORE GUESTFRIENDS! … who are communicating and interacting more and more via the Digital Guest Directory: PS: The high score of page views of a… Continue Reading →

Booking portals for accommodations – “5 questions to” Julia Warnecke, Marketing Manager at Ferienhausmiete.de

Booking portals for accommodations_Julia Warnecke from Ferienhausmiete.de © Ferienhausmiete.de_resido GmbH

In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Julia Warnecke, Marketing Manager at Ferienhausmiete.de shares her experiences with us about booking portals and how even smaller hosts are able to get more bookings. How can hosts generate more bookings? First, holidaymakers need… Continue Reading →

The best touchpoints to reach guests – “5 questions to” Saskia Guggemos, Marketing & Communication Manager at Guestfriend

The best touchpoints to reach guests –

In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Saskia Guggemos from Guestfriend reveals how hosts reach their guests along the customer journey, which touchpoints there are and how Guestfriend supports their customers. What touchpoints should hosts use to reach guests along the… Continue Reading →

Case Study: Digital guest service generates 2,500 euros a month in the hotel restaurant

Case Study: Digital Guest Directory of Romantik Hotel Bären_Guestfriend_Gastfreund GmbH

Historical buildings from the Baroque era combined with modern equipment. Traditional, personal care combined with contemporary, digital services. The Romantik Hotel Bären Dürrenroth in the Swiss canton of Bern manages the perfect blend of the historic and the modern! Since February 2018, the hosts have been relying on digital guest communication and have integrated three… Continue Reading →