Make your guests happy! – 7 tips for hoteliers
15.11.2023
As a hotelier, you benefit twice over from completely satisfied guests: at best, they will spend their next holiday at the hotel again and thus
Social media for hotels: 8 tips hoteliers should try
20.09.2023
Social media is often one of the first contacts points between hotels and guests. However, many social media accounts tend to be poorly managed and
100. Blog post: We answer the most frequently asked questions about Guestfriend
10.12.2020
Four years ago, we launched our hospitality blog in order to support you even better as hosts and hoteliers. We would like to share our
Success story: Digital guest services along the entire guest journey
23.01.2020
The holiday resort StrandResort Markgrafenheide does not just look after its guests personally, but also digitally – from booking to their stay and beyond their
Case Study: Digital travel buddy for guests – digital support for the host
29.05.2019
The host of the Appartements Ennemoser has expanded the personal care of her guests with a very special digital service: the Digital Guest Directory. Thanks
Case Study: Digital guest service generates 2,500 euros a month in the hotel restaurant
21.03.2019
Historical buildings from the Baroque era combined with modern equipment. Traditional, personal care combined with contemporary, digital services. The Romantik Hotel Bären Dürrenroth in the
Guest loyalty: How hotel guests become regular guests
10.01.2019
Returning guests – this is the jackpot for hoteliers and goal number one. That’ s because a solid customer base and guest loyalty create the
