In our last blog article, we discussed some important trends in the hotel industry. One of them is the relief of staff through digital processes.
No question, 2020 was challenging, full of ups and downs. The hotel industry and catering trade in particular will have to deal with the effects
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media &
Guests expect more and more service and technology. For hoteliers, digital guest care has therefore become a modern standard. In order to observe this standard,
There is no standing still in the hospitality industry. Digitalisation is driving numerous developments and changing expectations, procedures and processes in hotels. In 2020, it
The Digital Guest Directory of Guestfriend does not only contain hotel information and suitable travel guides for the region, but it offers even more! It
It is the worthy successor to the room folder made of paper and always at hand: the Digital Guest Directory. Hotel guests access all information
An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019
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