Printed room folders, brochures and newspapers have become a thing of the past. Instead, hotels use digital tools more and more often to inform and
Every third person now prefers sustainable hotels. [1] By offering environmentally friendly services such as the so-called Green Option, accommodation simply stands out from the
Digitalization in the hotel industry is making further progress. This is also reflected in the guest communication: hosts are increasingly using digital guest directories, digital
No question, 2020 was challenging, full of ups and downs. The hotel industry and catering trade in particular will have to deal with the effects
Contactless camping is becoming more and more popular, not only in times of Corona. Sleeping in tents, caravans and mobile homes enables freedom-loving campers to
An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019
Everybody has a morning ritual. Many people read newspapers in the morning. They get information about the news of the day, while others browse the
The first part about digital guest communication in hotels already explained its meaning and its significance during the customer journey. Now we will show you
Communicating directly with guests is the most important thing for successful hotels. With the right strategy, hosts positively influence the holiday experience of their guests
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