Guestfriend 2020 – Our review of the past year
18.12.2020
No question, 2020 was challenging, full of ups and downs. The hotel industry and catering trade in particular will have to deal with the effects
Green hotels and their sustainability certification – “5 questions to” Suzann Heinemann, Managing Director of GreenSign
12.11.2020
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
BYOD vs. stationary tablets – The guests’ own smartphone wins
14.10.2020
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media &
Chats and push notifications in the hotel industry – communication with guests is more important than ever
30.09.2020
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65,
3, 2, 1 – Hotel App!
16.09.2020
Guests expect more and more service and technology. For hoteliers, digital guest care has therefore become a modern standard. In order to observe this standard,
Digital guest service for any kind of accommodation – “5 questions to” Melike Yapici, Head of Inside Sales at Guestfriend
20.02.2020
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time, Melike Yapici tells
Three steps to the Digital Guest Directory for your hotel
09.01.2020
It is the worthy successor to the room folder made of paper and always at hand: the Digital Guest Directory. Hotel guests access all information
Best of 2019 – best of Guestfriend!
19.12.2019
An exciting year with great moments and lots of new stuff! We have rewound the year once again and collected all our milestones of 2019
Booking portals for accommodations – “5 questions to” Julia Warnecke, Marketing Manager at Ferienhausmiete.de
28.11.2019
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Julia Warnecke, Marketing Manager
