
Case Study: Digital guest services along the entire guest journey
The StrandResort Markgrafenheide not only looks after its guests personally, but also digitally – from the booking, through the whole stay and beyond the departure.
The StrandResort Markgrafenheide not only looks after its guests personally, but also digitally – from the booking, through the whole stay and beyond the departure.
It is the worthy successor to the room folder made of paper and always at hand: the Digital Guest Directory. Hotel guests access all information
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Julia Warnecke, Marketing Manager
Everybody has a morning ritual. Many people read newspapers in the morning. They get information about the news of the day, while others browse the
Living without social media? That is hardly imaginable these days. Worldwide, 4.39 billion people are online, of whom 3.48 billion use social media. The total
New look, sleek design and more functions: We have improved the Digital Guest Directory and thus the Gastfreund app. Of course, the redesigned Guestfriend app
Baby Boomers, Millennials and Generation Z – Only those who know their target group are able to reach them successfully. In times of globalisation and
Communicating directly with guests is the most important thing for successful hotels. With the right strategy, hosts positively influence the holiday experience of their guests
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Saskia Guggemos from Guestfriend
Simply leave your contact details. Your contact person will get back to you as soon as possible to answer your questions.