In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Marta Matwijow, Senior
The Corona crisis brings great challenges for the hotel industry, the gastronomy and tourism. Since then, hygiene regulations, accommodation prohibitions, travel warnings and lockdowns have
No question, 2020 was challenging, full of ups and downs. The hotel industry and catering trade in particular will have to deal with the effects
Four years ago, we launched our hospitality blog in order to support you even better as hosts and hoteliers. We would like to share our
Digital guest service is the topic on everyone’s lips these days. The Corona crisis has increased the desire for a contactless, hygienic and yet personal
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65,
Guests expect more and more service and technology. For hoteliers, digital guest care has therefore become a modern standard. In order to observe this standard,
The Digital Guest Directory of Guestfriend does not only contain hotel information and suitable travel guides for the region, but it offers even more! It
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