Camping and caravanning have become more popular than ever before. About 137.5 million overnight stays and day trips by camping tourists are counted in Germany every year* – and the trend is rising. As a result of the increasing demand, campsites are facing new challenges and have to react to the campers’ needs. That is because… Continue Reading →
Today, a widley used way of modern and successful guest communication is digital media. Digital signage is the most effective and fastest way to reach people via displays with information and messages on site and to market offers. After all, pictures are known to attract us directly, arouse curiosity and usually don’t need any explanation. Infotainment… Continue Reading →
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Valerie Wagner is an expert for digital hotel management, a passionate blogger and discusses digitization, revenue management, MICE management and e-commerce in the hotel industry on her own blog “Hotel-O-Motion”. She shares her experiences… Continue Reading →
Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts of all sizes. So far the all-in-one solution from Guestfriend combines four digital tools. It creates numerous contact points between accommodations and guests and at the same time reduces the… Continue Reading →
The 5-star superior Hotel Alpine Palace in Saalbach-Hinterglemm impresses with a mixture of outstanding service and alpine casualness. In keeping with the motto “Feel royal, enjoy lässig”, the hotel offers its guests – from active holidaymakers to families all the way to spa and gourmet guests from all over Europe – a special stay. In… Continue Reading →
85% of travelers only decide on offers and activities around their stay after arrival. Wellness treatments, a special wine to accompany the meal or a day trip are mostly booked at the hotel on site. Hoteliers should make the most of this fact to increase their sales through cross-selling and upselling. Our 7 tips reveal… Continue Reading →
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. As a Senior Assistant Editor at Guestfriend, Shanice Saulich is responsible for the content and design of the customers´ digital guest directories. Where do the contents for the Digital Guest Directory come from?… Continue Reading →
Since 2014, Hotel Jungbrunn, the world’s first Alpine Lifestyle Hotel, has been using Guestfriend´s products for their digital guest communication. With the digital tools the Hotel Jungbrunn in the Tannheimer Tal in Tyrol can optimally present its extensive range of products and services and advertise even more effectively. Thanks to the contact points with the guests… Continue Reading →
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Making a start with Marc Münster, Managing Director and co-founder of Guestfriend. Right in time for the trade fair season, Guestfriend has launched two new products for hoteliers: the Wi-Fi Landing Page and the… Continue Reading →