The Info Channel of Guestfriend: a new look for the hotel TV
17.03.2021
The television, together with the smartphone, occupies the first place of the most used devices in 2020. More than 90 % of Germans switch it
Green hotels and their sustainability certification – “5 questions to” Suzann Heinemann, Managing Director of GreenSign
12.11.2020
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
Digital campsite – it’s time for digital service
29.10.2020
Contactless camping is becoming more and more popular, not only in times of Corona. Sleeping in tents, caravans and mobile homes enables freedom-loving campers to
BYOD vs. stationary tablets – The guests’ own smartphone wins
14.10.2020
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media &
Chats and push notifications in the hotel industry – communication with guests is more important than ever
30.09.2020
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65,
Corona and hygiene in hotels: Benefits of the Digital Guest Directory
05.08.2020
The Coronavirus presents the hotel and catering industry with major challenges. There’s a vast range of new rules, regulations and requirements that hotels, holiday homes,
Hotel trends 2020 – The whole journey as one experience
19.03.2020
There is no standing still in the hospitality industry. Digitalisation is driving numerous developments and changing expectations, procedures and processes in hotels. In 2020, it
Basic or all-rounder – What is the secret of a successful Digital Guest Directory?
06.02.2020
The Digital Guest Directory of Guestfriend does not only contain hotel information and suitable travel guides for the region, but it offers even more! It
Social media for hotels: 8 tips hoteliers should try
08.08.2019
Social media is one of the first contacts between hotels and guests. However, many social media accounts tend to be poorly managed and do not
