Holiday homes and self-catering accommodations are booming! Especially since the “Corona year” 2020, when social distancing, mandatory face masks and other safety measures have shaped the hospitality industry, more and more guests appreciate the privacy and independence in accommodations where they are on their own. This also applies to serviced apartments, which are usually designed… Continue Reading →
Staff shortages are currently a concern for almost all businesses in the hotel and catering industry. Temporary closures and short-time work in the Corona period further reinforce this. Hoteliers now clearly feel the the consequences now: the hotels are allowed to open, but the remaining employees hardly have a breather. In the long run, this… Continue Reading →
Printed room folders, brochures and newspapers have become a thing of the past. Instead, hotels use digital tools more and more often to inform and entertain their guests. As the first part of our blog article illustrates, digital guest directories and e-papers have clear advantages over the paper versions. Surely you can think of documents… Continue Reading →
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time, we talked to the CEO of sharemagazines, Jan van Ahrens, about digital newspapers and magazines in hotels and holiday flats. E-papers are becoming increasingly popular – in the hotel industry, too, the trend is moving… Continue Reading →
Every third person now prefers sustainable hotels. [1] By offering environmentally friendly services such as the so-called Green Option, accommodation simply stands out from the competition. Guests waive the daily cleaning of the room and thus reduce the consumption of resources such as water and cleaning agents. You too can contribute to environmental protection together… Continue Reading →
Digitalization in the hotel industry is making further progress. This is also reflected in the guest communication: hosts are increasingly using digital guest directories, digital menus, infotainment TVs, Wi-Fi solutions and hotel newspapers in the form of e-papers. Because since the Corona crisis, the need for contactless alternatives to personal service has been rising sharply… Continue Reading →
Currently, hotels and restaurants are preparing for the long-awaited opening. Many hoteliers are now informing themselves about the applicable requirements and are introducing innovative solutions for a smooth start. In this context, one clear trend is emerging: digital forms and online tools for the reservation of services and offers are having a real boom. We… Continue Reading →
A bed, a bathroom and a roof over their heads – that alone is certainly no longer enough for guests during their stay in a hotel. As the guests’ expectations are rising, so are the demands on hosts. Some hoteliers already stand out from the competition with exceptional service and happy guests – but how… Continue Reading →
The Corona crisis is not over yet and the hotel industry is eagerly awaiting the day when hotels and restaurants are allowed to welcome leisure guests again. The protection of guests and staff is the number one priority, without exceptions. Therefore, meeting the applicable hygiene regulations is an important precondition for reopening. Contactless, digital services… Continue Reading →