Digital Guest Directory: The right note at the right time
26.11.2020
Digital guest service is the topic on everyone’s lips these days. The Corona crisis has increased the desire for a contactless, hygienic and yet personal
Green hotels and their sustainability certification – “5 questions to” Suzann Heinemann, Managing Director of GreenSign
12.11.2020
In our section “5 questions to …”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Suzann Heinemann, managing
Digital campsite – it’s time for digital service
29.10.2020
Contactless camping is becoming more and more popular, not only in times of Corona. Sleeping in tents, caravans and mobile homes enables freedom-loving campers to
BYOD vs. stationary tablets – The guests’ own smartphone wins
14.10.2020
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media &
Chats and push notifications in the hotel industry – communication with guests is more important than ever
30.09.2020
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65,
3, 2, 1 – Hotel App!
16.09.2020
Guests expect more and more service and technology. For hoteliers, digital guest care has therefore become a modern standard. In order to observe this standard,
Corona and hygiene in hotels: Benefits of the Digital Guest Directory
05.08.2020
The Coronavirus presents the hotel and catering industry with major challenges. There’s a vast range of new rules, regulations and requirements that hotels, holiday homes,
Hygiene standards in hotels: How the Digital Guest Directory ensures personal yet contactless services in times of Corona
04.08.2020
Hygiene regulations, social distancing and worker protection – the hotel industry is falling on hard times. This is because the Corona pandemic (COVID-19) limits our
Hotel trends 2020 – The whole journey as one experience
19.03.2020
There is no standing still in the hospitality industry. Digitalisation is driving numerous developments and changing expectations, procedures and processes in hotels. In 2020, it
