The television, together with the smartphone, occupies the first place of the most used devices in 2020. More than 90 % of Germans switch it on at home and on holiday to relax*. Therefore, make sure to use the TV system in your accommodation. We will show you how to give your offers more visibility… Continue Reading →
A bed, a bathroom and a roof over their heads – that alone is certainly no longer enough for guests during their stay in a hotel. As the guests’ expectations are rising, so are the demands on hosts. Some hoteliers already stand out from the competition with exceptional service and happy guests – but how… Continue Reading →
The Corona crisis is not over yet and the hotel industry is eagerly awaiting the day when hotels and restaurants are allowed to welcome leisure guests again. The protection of guests and staff is the number one priority, without exceptions. Therefore, meeting the applicable hygiene regulations is an important precondition for reopening. Contactless, digital services… Continue Reading →
The Corona crisis brings great challenges for the hotel industry, the gastronomy and tourism. Since then, hygiene regulations, accommodation prohibitions, travel warnings and lockdowns have determined the everyday life of hoteliers. But we will overcome this crisis together. Because people are longing for their next holidays and will travel again as soon as the hotels… Continue Reading →
Digital guest service is the topic on everyone’s lips these days. The Corona crisis has increased the desire for a contactless, hygienic and yet personal service in the hotel industry. In order to meet these expectations, both we and hotel associations recommend digitalising paper room folders, menus and flyers. This not only improves the satisfaction… Continue Reading →
Contactless camping is becoming more and more popular, not only in times of Corona. Sleeping in tents, caravans and mobile homes enables freedom-loving campers to enjoy a self-determined holiday. Modern service is also a decisive factor for campers when choosing a campsite – from the facilities to personal assistance on site. We give advice on… Continue Reading →
Smartphones are the travel companions par excellence! Whether for private or professional reasons: travellers use all channels such as e-mail, telephone, messenger, social media & Co. mobile and actively plan their vacation with their smartphone. A life without smartphones, tablets and fast internet is hardly imaginable. Good conditions for hoteliers who use the smartphones of… Continue Reading →
Whether on vacation or at home, nearly all young people (96 %), as well as more than two-thirds of those over the age of 65, are in close contact with their families and friends via messenger services such as WhatsApp and Co.* Chatting is now an integral part of everyday life and one of the… Continue Reading →
The Coronavirus presents the hotel and catering industry with major challenges. There’s a vast range of new rules, regulations and requirements that hotels, holiday homes, apartments and campsites must follow in order to resume business. Make sure to collect information from trusted sources and associations, because the regulations and rules differ from state to state… Continue Reading →