Oh, another year has passed – where has time gone? What happened in the last 12 months? And what has been going on at Guestfriend this year? The Guestfriend calendar – a year full of highlights: New Corporate Design At the beginning of the year, we relaunched our Corporate Design, redesigned our website and set… Continue Reading →
The digital hotel – “5 questions with” Valerie Wagner, Blogger about digital hotel management
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Valerie Wagner is an expert for digital hotel management, a passionate blogger and discusses digitization, revenue management, MICE management and e-commerce in the hotel industry on her own blog “Hotel-O-Motion”. She shares her experiences… Continue Reading →
7 tips to increase your hotel sales
85% of travelers only decide on offers and activities around their stay after arrival. Wellness treatments, a special wine to accompany the meal or a day trip are mostly booked at the hotel on site. Hoteliers should make the most of this fact to increase their sales through cross-selling and upselling. Our 7 tips reveal… Continue Reading →
How the Digital Guest Directory is created – “5 questions with” Shanice Saulich, Senior Assistant Editor at Guestfriend
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. As a Senior Assistant Editor at Guestfriend, Shanice Saulich is responsible for the content and design of the customers´ digital guest directories. Where do the contents for the Digital Guest Directory come from?… Continue Reading →
7 Technology trends in the hotel industry that you should keep an eye on in 2018 (Part 2/2)
The hotel industry 4.0: digitization remains one of the central topics to which the hotel industry must respond! Technological developments, globalization, and automation of processes bring advantages: improved processes, more efficiency and employees gain time for the care of guests. One reason why we long for new technologies is the growing expectation that we get… Continue Reading →
7 Technology trends in the hotel industry that you should keep an eye on in 2018 (Part 1/2)
Comfortable accommodation, warm-hearted hosts, and excellent service are still the essentials of a good stay. Changes can be seen in the way hoteliers use technologies to enhance the guest experience and manage the hotel. But what are the next major technological trends in the hotel industry? Here comes an overview of the most important hotel… Continue Reading →
“5 questions with” Marc Münster, CPO/ CEO of Gastfreund GmbH
In our section “5 questions with”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Making a start with Marc Münster, Managing Director and co-founder of Guestfriend. Right in time for the trade fair season, Guestfriend has launched two new products for hoteliers: the Wi-Fi Landing Page and the… Continue Reading →