Communication, information, guest care and in-house marketing in the hotel industry — all of this combined in one cloud-based platform for guest communication for hosts of all sizes. So far the all-in-one solution from Guestfriend combines four digital tools. It creates numerous contact points between accommodations and guests and at the same time reduces the… Continue Reading →
The 5-star superior Hotel Alpine Palace in Saalbach-Hinterglemm impresses with a mixture of outstanding service and alpine casualness. In keeping with the motto “Feel royal, enjoy lässig”, the hotel offers its guests – from active holidaymakers to families all the way to spa and gourmet guests from all over Europe – a special stay. In… Continue Reading →
We are constantly looking at how to increase the functionality of our Digital Guest Directory so that it actively enhances the guest experience. This is why we launched the Digital Guest Directory as a progressive web app (PWA). Our mission is to make digitization easy for hoteliers and create digital tools for guest communication that… Continue Reading →
Push Notifications – you’ve probably heard about it! But what exactly is that? Why are push notifications a perfect way for hoteliers to improve guest satisfaction and sales? And how do they even work? We’ll clear it up. What are Push Notifications? Push notifications are messages that pop up on the smartphone’s display, on tablets… Continue Reading →