Make your guests happy! – 7 tips for hoteliers
15.11.2023
As a hotelier, you benefit twice over from completely satisfied guests: at best, they will spend their next holiday at the hotel again and thus
The impact of social media for hotels
23.08.2023
Living without social media? That is hard to imagine these days. Worldwide, almost 5.3 billion people are online today, of which about 4.76 billion currently
5 tips: How hotels attract the attention of Millennials and Generation Z
05.04.2023
Baby Boomers, Millennials and Generation Z – Only those who know their target group are able to reach them successfully. In times of globalisation and
6 tips for successful email marketing in your accommodation (2/2)
14.12.2022
How do you keep in touch with your regular guests? Perhaps you send out newsletters on a regular basis? In the first part of our
E-mail marketing for hotels: Newsletter, booking confirmation and co (1/2)
07.12.2022
E-mails have been around for over 50 years. As early as 1978, the first company recognised its potential for marketing and sent out the world’s
Content marketing in the hotel: tips and tricks for your hotel marketing
08.12.2021
Your own internet presence, comparison portals or digital marketing – the online world is extremely important for every host nowadays. But the competition is also
Digital guest service for any kind of accommodation – “5 questions to” Melike Yapici, Head of Inside Sales at Guestfriend
20.02.2020
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. This time, Melike Yapici tells
Channel management in the hotel industry – “5 questions to” Cristina Bauer, Sales Manager at Viato
05.09.2019
In our section “5 questions to”, employees of Guestfriend, customers, partners or industry experts give insights into their work and business. Today we talk about channel
Case Study: Digital guest service generates 2,500 euros a month in the hotel restaurant
21.03.2019
Historical buildings from the Baroque era combined with modern equipment. Traditional, personal care combined with contemporary, digital services. The Romantik Hotel Bären Dürrenroth in the
